JPKobeUNKNOWN
Mall field guideKobe Hankyu
Collect a coupon at main B1. New-building B1 refrigerated lockers and main5F baby room support family visits.
Updated: Nov 2, 2026, 01:28 AM UTC
Kobe Hankyu
8-1-8 Onoedori, Chuo-ku, Kobe 651-8511Verified offersVisitor and payment offers
Published facts, calculations, conditional offers and community leads stay separate. Unverified discounts never reduce the conservative price.
Plan your visit
Hours and directions
TRAINStations and access
Kobe Sannomiya district; see official access map.
Official source ↗ On-site services
Visitor services
Visitor and tax-registration counter
Main building9F tax-free counter; coupons also at main B1 information.
Tax refund
Refund steps
- 1
Check eligibility and documentsBring your original passport and confirm traveler, item and counter eligibility. Present any required visitor coupon or payment card before checkout.
- 2
Register at the shop that dayPay the tax-inclusive price and bring passport, goods, receipts and payment instrument to the designated counter on purchase day. Minimum eligible pre-tax spend is JPY5,000 per store/day.
- 3
Obtain export confirmation before refundPurchases from 1 November 2026 use the refund method. Export within 90 days and obtain customs confirmation before checking luggage; the registered method then receives the refund less applicable fees.
Field notes
Dining, snacks and services
SHOPPING_NOTEFloors and shopping notes
Collect a coupon at main B1. New-building B1 refrigerated lockers and main5F baby room support family visits.
Know before you go
Practical tips
- Eligible visitors show a passport. Valid seven days including issue day. Items under JPY1,000 before tax, food, dining, sale goods and designated brands are excluded. Choose the coupon or the direct UnionPay/Alipay/WeChat Pay discount; do not add them together.
- The current refund method has a Global Blue system fee without a published numeric rate. Currency conversion and airport cash collection may add charges. The former1.55% is not a current verified rate.
- No universal cash rebate has been verified. Visitor discounts, tax refunds and cash rebates are separate; an unknown rebate is not a confirmed 0% or a promise.
- Unknown handling fees are estimated as zero with a warning in comparisons, not confirmed fee-free service. Guide offers do not establish eligibility for every brand or product.
Policy sources
Source: global.hankyu-hanshin-dept.co.jp
- Updated
- Nov 2, 2026, 01:28 AM UTC
- Authorization
- Unknown
Open original source ↗Source: global.hankyu-hanshin-dept.co.jp
- Updated
- Nov 2, 2026, 01:28 AM UTC
- Authorization
- Unknown
Open original source ↗Source: www.customs.go.jp
- Updated
- Nov 2, 2026, 01:28 AM UTC
- Authorization
- Unknown
Open original source ↗Source: global.hankyu-hanshin-dept.co.jp
- Updated
- Nov 2, 2026, 01:28 AM UTC
- Authorization
- Unknown
Open original source ↗Source: global.hankyu-hanshin-dept.co.jp
- Updated
- Nov 2, 2026, 01:28 AM UTC
- Authorization
- Unknown
Open original source ↗Source: global.hankyu-hanshin-dept.co.jp
- Updated
- Nov 2, 2026, 01:28 AM UTC
- Authorization
- Unknown
Open original source ↗Source: Benefit evidence